Privacy Policy

SPS Online Book Store (“we,” “our,” or “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. By accessing or using our platform, you agree to the practices described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Details required to process payments such as UPI, debit/credit card, or net banking (secured via trusted payment gateways).
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, search queries, time spent, and purchase behavior.

2. How We Use Your Information

To process your book orders, payments, and deliveries.
To send order confirmations, shipping updates, and important notifications.
To improve our website and personalize your shopping experience.
To inform you about offers, discounts, and new arrivals (only if you opt-in).
To detect and prevent fraud or unauthorized transactions.

3. Information Sharing

We do not sell or rent your personal information to third parties.
Your data may be shared only with:
- Trusted courier partners for delivering your books.
- Payment gateways for secure transaction processing.
- Legal authorities, if required by applicable laws.

4. Data Protection

We use industry-standard security measures such as SSL encryption, secure servers, and firewalls to protect your data. While we strive to safeguard your information, no online system is completely secure, and users are advised to take precautions.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze performance, and provide personalized recommendations. You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights & Choices

You can access, update, or correct your personal information anytime.
You can opt out of promotional emails or SMS using the unsubscribe option.
You may request deletion of your account or personal data by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Data Retention

We retain your data only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

Email: support@spsonlinebookstore.com
Company: SPS Online Book Store
Address: India